Hello all Ilias and Sons customers, partners and retailers.
The Coronavirus (COVID-19) global pandemic is affecting all of our families, our partners, our businesses, and our communities. We wanted to reach out on behalf of everyone at Ilias and Sons and update you.
Our hearts and prayers go out to anyone who's been impacted by this virus - especially those who are sick, to whom we extend our best wishes for a full recovery.
Rest assured that we will remain open as a "food essential" as most of our current operations are through retailers, wholesalers, partners, our website and Amazon. All precautionary measures are being heightened and followed. As we are a Certified Food Handler in Canada, we always follow safe food handling procedures and ensure we follow the World Health Organization's, and Health Canada's directives.
We have received a number of requests on if we will continue to have our Products in stock. We have prioritized our efforts in fulfilling orders for our retail stores that carry our products to ensure they are able to keep up with their customers.
We're now fulfilling multiple orders through our Shopify website and Amazon store. Since we have had an influx of orders, your order may take a bit longer to fulfill. If you require products faster, please contact us directly, or you can order on Amazon.com or Amazon.ca. Amazon carries our products through there Fulfillment on Prime or directly through us.
We as many small businesses have been impacted by COVID-19. Our biggest impact is getting Ilias Giannakos back from Greece, where it has been difficult to organize any travel from Greece to Canada. Based on the current state of COVID-19 and the likeliness of posing additional risks while travelling, we have determined it's actually in Ilias best interest to stay in the village in Greece, where there are no cases reported. Must be nice to be in Greece, with Hot Sunny weather, free to roam around the Olive Groves and beaches while most of us are practicing the religious art of Social Distancing.
Lastly, we would like to thank you, to all our customers who have supported us over the years and look forward to your support through this tough time as a business.
Warm Regards,