Refund Policy – Ilias and Sons

Your Satisfaction is Our Priority

At Ilias and Sons, we are passionate about producing award-winning Greek extra virgin olive oils, organic olives, and gourmet products. We believe you will love our products, but if for any reason you’re not completely satisfied, we will make it right.

📩 Email: help@iliasandsons.com

How to Request a Refund, Replacement, or Store Credit

If you are not satisfied with your purchase, you may request a refund, replacement, or store credit within 7 days of receiving your order by emailing help@iliasandsons.com with:

✔ Your order number
✔ Product details (name and reason for the request)
✔ A photo of the product (if applicable)

Our team will review your request and offer the best resolution.

Refund, Replacement, & Store Credit Policy

We gladly offer refunds, replacements, or store credit in the following cases:

✅ Damaged or Defective Products – If your product arrives damaged, defective, or compromised, we will issue a replacement, store credit, or refund.
✅ Incorrect Orders – If you receive the wrong product, we will correct the order at no extra cost.
✅ Quality Concerns – If you are not satisfied with the taste or quality, we can offer store credit towards a future purchase.

🚨 Please Note:

• Refunds will be processed back to the original payment method within 5-7 business days after approval.
• Store Credit can be used for future purchases and does not expire.
• Shipping fees are non-refundable, except when we made an error with your order.

Why Choose Ilias and Sons?

🌿 Certified Organic & Non-GMO – No additives, preservatives, or fillers—just pure, premium Greek products.
🏆 Award-Winning Quality – Recognized by the New York International Olive Oil Competition.
⭐ Trusted by 350+ Customers – Over 350+ verified reviews praising our superior taste and health benefits.

Your satisfaction is our priority, and we stand behind every product we produce.

📩 Need assistance? Contact us at help@iliasandsons.com